Privacy Policy

Privacy Policy

This Privacy Policy explains how NuvoraSkin (https://nuvoraskin.com), owned and operated by SHIN HANG LIMITED (registered address: FLAT B 16/F TWR 1 THEDYNASTY18 YEUNG UK RD TSUEN WAN HONG KONG), collects, uses, and protects your personal information when you visit or place an order on our website.

1. Categories of Data We Collect & Sources

We collect contact and fulfillment details (name, shipping and billing address, email address, phone number, and payment transaction status) directly from you when you place an order or contact support, as well as device and browsing information via cookies.

2. Purpose & Legal Basis for Processing

We process your personal information to fulfill your orders, provide order tracking updates, respond to support inquiries, prevent fraudulent transactions, and—where you provide consent—analyze storefront performance.

3. Cookies & Consent Preferences

Essential store cookies for cart and checkout, plus optional analytics and advertising cookies subject to your consent preferences. You can manage your preferences using the Accept, Reject/Decline, or Manage Preferences controls on our site.

4. Data Sharing, Cross-Border Processing & Retention

Our store is hosted on Shopify Inc. We share only necessary order data with payment processors and shipping carriers strictly to deliver your purchase. Order records are retained only for the duration required by applicable tax and commercial laws.

5. Your Rights & Children's Privacy

You have the right to request access to, correction of, or deletion of your personal data by contacting us at support@nuvoraskin.com. Our website is not intended for individuals under the age of 16.

Company & Contact Information

NuvoraSkin (nuvoraskin.com) is owned and operated by SHIN HANG LIMITED.

  • Brand: NuvoraSkin (https://nuvoraskin.com)
  • Company Name (Operated By): SHIN HANG LIMITED
  • Company Address: FLAT B 16/F TWR 1 THEDYNASTY18 YEUNG UK RD TSUEN WAN HONG KONG
  • Customer Support Email: support@nuvoraskin.com
  • Order Processing: 1–3 business days (Monday to Friday, excluding public holidays)
  • Estimated Shipping Time: Estimated 7–12 business days for standard shipping